Who is responsible for your data?
The data controller for personal data collected through https://bluetie.es is BlueTie (Web design and development studio (remote, based in Madrid, Spain)), operating from Madrid, Spain.
We do not currently operate a public storefront or registered office open to visitors. Contact us at contact@bluetie.es for any privacy-related request.
Formal company registration details (tax ID and registered address) will be published on our legal notice page when they are available.
What this policy covers
This policy explains how we handle personal data when you browse bluetie.es, contact us, or request a quote. It applies to data you provide through our forms and to limited technical data processed when you use the site.
For how we use cookies and similar technologies, see our Cookie & technology notice (linked at the top of this page).
What data we collect
Depending on how you interact with us, we may process:
- Identity and contact details you submit (name, email, phone number, project description).
- Quote selections and messages sent through the quote calculator.
- Technical data such as IP address, browser type, and device information, which may be processed by our hosting and font providers when you load the site.
- Communications if you email us or contact us via WhatsApp (Meta Platforms). Messages you send outside this website are governed by those services’ policies.
Why we use your data and legal basis
We process personal data for the following purposes:
- To respond to contact and quote requests and manage a potential business relationship (legal basis: your consent when you tick the form checkbox, and/or steps prior to entering a contract at your request).
- To keep our website secure and functioning (legal basis: legitimate interest in operating and protecting the site).
- To comply with legal obligations where applicable.
Who we share data with
We do not sell your personal data. We use service providers who process data on our behalf only as needed to run the website and handle form submissions:
- Netlify, Inc.: website hosting and form processing (processor). Form submissions are stored in Netlify’s systems to deliver them to us.
- Google LLC: when you load the site, typography may be requested from Google Fonts; this can involve processing of your IP address and technical browser data by Google.
- Meta Platforms: if you choose to contact us via WhatsApp, your messages are handled under WhatsApp’s terms and privacy policy.
International transfers
Some providers may process data outside the European Economic Area (for example, the United States). Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms offered by those providers.
How long we keep data
Contact and quote enquiries are kept for as long as needed to handle your request and any follow-up, and for a reasonable period afterwards for business records (typically up to 24 months unless a longer period is required by law or an ongoing contract).
You may ask us to delete your data earlier where we have no obligation to retain it.
Your rights
If you are in the EU/EEA or UK, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to data portability where applicable. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise your rights, email contact@bluetie.es. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Security
We use HTTPS, form honeypots, and reputable hosting to reduce risk. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Material changes may also be reflected on the website.